Register to vote

Annual Canvass

We have sent a household enquiry form (HEF) to every property in the District with the details of residents currently registered to vote at the property. Anyone in the household can respond to the household enquiry form, but all properties must reply as soon as possible, even if there are no changes required.
If you have not received your Household Enquiry form or if you have a query about who is eligible to register to vote, please contact us.
If you are not included in the electoral register you cannot vote and you may be refused credit if you apply for a loan, buy a phone or need a mortgage.

What to do with the household enquiry form.

If nothing has changed.

Even if all the information listed on the form is correct, you must respond to stop us sending any further reminders and arranging for a visit to your property from one of our canvassers. Please:

  1. visit www.hef-reponse.co.uk or
  2. call 0800 025 3103 and follow the instructions or
  3. text the security code and password to 0750 7319 820
  4. sign the form and post it back to us in the pre-paid envelope
    If using options 1, 2 or 3 you will need your security code and password printed on the inside of the household enquiry form.

If you need to make any changes on the form such as adding or removing people to the property

  1. visit www.hef-reponse.co.uk or
  2. update the form and post if back to us in the pre-paid envelope.

What happens next?

If you confirm that there are no changes, we won't write to you again as part of the 2017 canvass.

If you tell us there are new people eligible to be registered

We'll send each person a separate application (call an Invitation to Register form) which will be addressed to the individual. Alternatively you can register at www.gov.uk/registertovote

You will need your National Insurance number and date of birth. Your National Insurance number can be found on your National Insurance card or letter, or on official paper work such as payslips or letters about tax or benefits. If you cannot find your National Insurance number, visit gov.uk website

If you haven’t been given a National Insurance number, you will need to provide a reason when applying. We will then contact you to provide further evidence of your identity.

If you tell us someone has moved away

we'll send them a further letter so that we can confirm this information. This is because we need to have two pieces of evidence to remove an elector from the register.

Your personal details

The Electoral Registration Officer keeps two registers – the electoral register and the open register (also known as the edited register). When you register, you will be asked if you want to be included or excluded from the open register.

The electoral register

This lists the names and addresses of everyone who is registered to vote in public elections. The register is used for electoral purposes, such as making sure only eligible people can vote.
It is also used for other limited purposes specified in law, such as:

  • detecting crime (e.g. fraud)
  • calling people for Jury Service
  • checking credit applications

The open register

This is an extract of the electoral register, but is not used for elections. It can be bought by any person, company or organisation. For example, it is used by businesses and charities to confirm name and address details. Your name and address will be included in the open register unless you ask for them to be removed. Removing your details from the open register does not affect your right to vote.

For further general information about registering to vote, please visit the:

Contact