Comments, complaints or compliments

We want to provide our customers with the best possible service. To help us improve and enhance our services we would like you to share your views and experiences with us.

Comments and compliments

Your feedback is an important way to get your opinions about our services.  To provide feedback you can: 

Complaints

To help us resolve any problems, we have a procedure which ensures all complaints are dealt with fairly and thoroughly. For further information please:

Ultimately the Local Government Ombudsman looks at complaints about councils and some other authorities and organisations. However, you should complain to the Council before complaining to the Ombudsman. Please follow the link to the Ombudsman website for more information, including leaflets and details of how to make a complaint.

Make a comment

Make a complaint

Make a compliment

Whistleblowing

If you suspect fraudulent activity at the district council you should report it. Below you can download the district council’s policy and leaflet on whistleblowing.