Comments, complaints or compliments
We want to provide our customers with the best possible service. To help us improve and enhance our services we would like you to share your views and experiences with us.
Comments and compliments
Your feedback is an important way to get your opinions about our services. To provide feedback you can:
- complete our online feedback forms
- call us on 01594 810000
- email the Corporate support team
To help us resolve any problems, we have a procedure which ensures all complaints are dealt with fairly and thoroughly. For further information please:
Ultimately the Local Government Ombudsman looks at complaints about councils and some other authorities and organisations. However, you should complain to the Council before complaining to the Ombudsman. Please follow the link to the Ombudsman website for more information, including leaflets and details of how to make a complaint.
Make a comment
Make a complaint
Make a compliment
If you suspect fraudulent activity at the district council you should report it. Below you can download the district council’s policy and leaflet on whistleblowing.