The Council does not provide a sandbag service to residential or commercial properties. Sandbags can be purchased from most builders' merchants and properties prone to flooding can make more robust arrangements by installing preventative measures such as 'flood boards' to doors and air bricks. The Council will continue to support communties in the event of an emergency and will regularly review and update our plans to ensure that we are prepared
The Environment Agency website provides detailed information on flooding; including Pre-flood advice, how to prepare your property for flooding, their Flood Warning Codes, and flood warnings currently in force. Residents can also register for the Environment Agency's free flood warning service - Flood Warnings Direct by using this link or by calling Floodline on 0845 988 1188.
Useful contacts and Information
Floodline: 0845 988 1188
Gloucestershire Highways 24 hour emergency number: 0800 051 4514
Severn Trent emergency number: 0800 783 4444 for help with sewer flooding
Welsh Water: 0800 085 3968 for help with sewer flooding
Two Rivers Housing: 0800 316 0897
Gloucestershire County Council switchboard: 01452 425000
The Local Goverment Association have put together information on Flood Management Responsibilities.
The following leaflets provide useful information on flooding:
General Information following a flood
Cleaning up safely after a flood
Coping without mains water
Responding to Major Floods: What to expect from your home insurer
Flooding Advice from Public Health England and the Environment Agency
Gloucestershire County Council have developed a Flood Guide
The National Flood Forums Blue Pages Directory provides an independent directory of flood protection products and services.
The Environment Agency website provides information on Before, after and during a flood.
For more information and health advice, visit the Health Protection Agency’s website.
Financial assistance for flooding
Government flood support schemes for Homeowners and Businesses
People whose homes and businesses were flooded between 1 December 2013 and 31 March 2014 can now apply for a government grant of up to £5,000 through the Repair and Renew Grant scheme announced by the government on the 1 April 2014.
The purpose of the grant is to help people with the cost of buying and installing new measures to reduce the chances of flooding or limit the damage should they be flooded in the future.
The Council urge anyone who was flooded to apply for a grant to become more flood resilient. As the likelihood of flooding increases, taking measures to improve property resilience are especially worthwhile.
The Repair and Renew Grant scheme is only available until 31 March 2015.
- Business rate relief scheme giving rate relief for 3 months for any business property flooded between 1 December 2013 and 31 March 2014
- Business Support grant – this is available to support businesses that have been flooded or whose business has been adversely affected by flooding between 1 December 2013 and 31 March 2014
- Council tax relief scheme giving council tax relief for 3 months for any property flooded between 1 December 2013 and 31 March 2014
Farming Recovery Fund
- the restoration of productive grassland;
- the restoration of productive arable and horticultural land;
- restoring farm vehicle access to fields;
- improvements to agricultural drainage.
Defra's Rural Development Team will administer the scheme.
Support for the Tourism industry
The department for culture media and sport have announced a support package to help firms in flood affected parts of England that rely on tourism. This package is being organised locally by Desination Organisations.
More information on the Council’s emergency planning.