Revenues performance statistics

The table below shows....

Revenue Services - How did we perform in April 2013
 Target How did we do?
1. Average time taken to process new benefit claims             20 Days                13.95 Days
2. Average time taken to process changes in circumstances for housing and council tax benefit            11 Days                10.96 Days
3. Percentage of council tax collected            10.33%                10.52%
4. Percentage of business rates collected           10.95%                10.14%