Pet shops licence

Licence summary gives service providers and entrepreneurs from the EU and EEA the information and support they need to set up or do business in other EU or EEA markets

To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.

Eligibility Criteria

Applicants for a pet shop licence must not be disqualified from keeping a pet shop.

A fee is payable for this licence.  Click here for Licencing Fees

Regulation Summary

A summary of the regulation relating to this licence

Register

Use the link to view a list of licensed premises:   Pet Shop Register 2013.

License Conditions

Use the link to view Pet Shop Licensing Conditions

Application Evaluation Process

Local authorities must have regard to the following when considering an application for a pet shop licence:

  • that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
  • adequate food and drink will be provided to the animals and they will be visited at suitable intervals
  • that any mammalian animals will not be sold too young
  • that steps are taken to prevent disease spreading among the animals
  • that adequate fire and emergency provisions are in place

Conditions can be attached to a licence to ensure that the above are complied with.

Will Tacit Consent Apply?

No. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from the local authority within a reasonable period, please contact it. You can do this online if you applied through the UK Welcomes service or use the contact details below.

Apply online Apply online

Apply to run a pet shop

Tell us about a change to your existing pet shop

Apply by Post Apply by post

If you want to apply for a pet shop licence download the application form Pet Shop Application Form  and send to us with the appropriate licensing fee (click here for Licencing Fees).

Failed Application Redress

Please contact your Local Authority in the first instance.

Any person who is refused a licence can appeal to the Magistrates court or, in Scotland, the Sheriff covering the area the premises is located. A court or Sheriff may give directions on the issue of a licence.

Licence Holder Redress

Please contact your Local Authority in the first instance.

Any licence holder who objects to a condition attached to a licence may appeal to the local Magistrates court or, in Scotland, the Sheriff covering the area the premises is located. A court or Sheriff may give directions on the issue of a condition.

Consumer Complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre .

Other Redress

If you have a complaint about noise, pollution, etc please contact us.

Trade Associations

Pet Care Trade Association  (PCTA)

Contact Us

Licensing Team
Council Offices
High Street
Coleford
Gloucestershire GL16 8HG
 

Tel: 01594 812445
Fax: 01594 812590
Email: Licensing@fdean.gov.uk