New shared service shortlisted for award

A new partnership which delivered major savings for local authorities has been shortlisted for a top award.

The Environmental and Regulatory Services Group (ERS), was set up to provide key services such as environmental health, licensing and business support for Forest of Dean, Cotswold and West Oxfordshire District Councils.

The group has already delivered annual savings of more than £845,000 (35%), as well as a host of other service improvements over the last two years.

The partnership has now been shortlisted in the Efficiency and Team of the Year categories in the Local Government Chronicle (LGC) Awards for its work delivering the service transformation.

ERS staff operate across the three districts in Gloucestershire and Oxfordshire and work with the police, Local Enterprise Partnerships and the Growth Hub.

A survey of ERS customers shows 85% are satisfied with the new service compared to the industry average of 73.9% and 93% said they were satisfied with the information and advice they were given.

Cllr Marrilyn Smart, Forest of Dean District Council, cabinet member for environment said: “We’re delighted with the efficiency savings that have been achieved and the outcomes and benefits of the service transformation. I am particularly pleased to see customers who use the service are satisfied.”

Nick Golding, editor of the LGC added: "We have received record entries for the 2017 LGC Awards showing councils are even more committed than before to innovating and sharing best practice.

“The LGC Awards will showcase and celebrate the tremendous work of council staff to help local communities in a period of uncertainty.”

The 2017 LGC Awards will take place in London on 8 March.


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