Blocked drains and sewers
If your property is connected to a main sewer, it will drain through a private drain or sewer and into the public sewer. The private section within your property boundary is your responsibility and you are expected to deal with any drainage problems or repairs.
If you suspect a public sewer problem contact the water utility that services your area:
- visit Severn Trent Water's website or call 0800 7834 444
- visit the Welsh Water website or call 0800 085 3968
A public sewer is the responsibility of the water company and is generally referred to as the main sewer.
If you are moving home
We strongly advise you find out the extent of your responsibilities if you are moving home. For newly built houses, we suggest that developers lay their drainage systems to water company specifications so that they can become their responsibility. Ask your solicitor to check.